From discharge to the front door.

What we handle

This service covers the last mile from a hospital, pharmacy or supply closet to a patient’s home: discharge medications, home-health and hospice supplies, and medical equipment that will fit in a van. It is a natural companion to our specialty pharmacy work, with the same standard of an ID-checked handoff and a record at the door.

Drivers handle sealed items only. Access to patient information is kept to a minimum. If your workflow calls for a business associate agreement, we are glad to discuss one. At launch we do not carry controlled substances, Category A materials or regulated medical waste. If a prescription or a piece of equipment falls in a category we do not carry, or will not fit in the van, we will decline it rather than improvise.

How a delivery is documented

We confirm the window and the handling in a written quote before the run starts. The driver is an employee, trained on our procedures, including HIPAA-aware handling, and drives a company electric van — not a personal car on a gig app.

At the door, the handoff is ID-checked, signed, photographed and time-stamped, so the hospital, pharmacy or agency keeps a record of who received what, and when. Live tracking and a client portal are on the roadmap and are not available yet.

Typical requests

• A discharge medication delivery from a hospital pharmacy to a patient’s home, with an ID check at the door.
• A scheduled route of home-health or hospice supply drops across a neighborhood or a county.
• A piece of medical equipment delivered from a hospital or supplier to the home, when it fits in a company van.
• A pharmacy-to-home run that needs the same documentation as a specialty pharmacy delivery.

In this region

Home deliveries in the capital region are local and often stop-dense: apartment buildings with front desks, rowhouses with narrow stoops, and suburban homes across Arlington, Alexandria, Fairfax, Montgomery and Prince George’s. A useful courier here is one that can hold a written window, reach the right door, and bring back proof the discharging facility can file.

We do not list hospitals, agencies or pharmacies as clients on this page. Tell us the origin, the area and the handling, and we will design the work around them.